Guaranty: 90 days for defects in material or workmanship.
Return Policy: All returns must be pre-approved. Due to the high cost of packaging and freight of larger or some oversize boxes, shipping to the customer and the return is not refundable.
Damaged Merchandise: If product appears damaged upon receipt, contact us immediately. We will make arrangements to ship out replacement item(s), arrange for the shipper to pick up the damaged merchandise and initiate our damage claim.
Unopened Merchandise: Unopened items may be returned within 30 days of the delivery date. Reimbursement will be for the original cost of the product, not including the original shipping costs. Return-shipping costs are at the customer's expense.
(NOTE: Return shipping charges resulting from 'refused' shipments will be deducted from the customer refund.)
Opened Merchandise: In addition to the “Unopened Merchandise Return” policy, the item must be in new and unused condition with a 10% restocking fee of the original cost of the product.
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